Data Science Lab

BFSI

BFSI

The Banking and Financial Services industry faces a lot of challenges in terms of regulations, fraud, use of legacy systems,  increasing digitalization, soaring competition, and rising customer demands. We understand these typical issues and have formulated our Analytics solutions in-line with what business wants.

Our Approach

Customer Analytics

  • 360-degree customer evaluation
  • Customer segmentation
  • Churn analysis
  • Cross-sell/Up-sell analysis

Personalized Offerings

  • Targeted advertising
  • Personalized campaigns and offerings
  • Customer sentiment analysis

Operation Analytics

  • Call centre analytics
  • Call volume forecasting
  • Capacity planning
  • Staff optimization

Services by Data Science Lab

Analytics Advisory

Develop and Implement solutions

Results-as-a-service

Provide your data and receive the result

Managed Services

Dedicated Services and support hosted at our location

Experiential Learning

Build a culture of learning with our experiential learning workshops